Terms and Conditions
The legal bits
Please note that Playgradetrampolines.co.uk, Capitalplay.co.uk and Trampolinesparesdirect.com, are all part of the Capital Play Ltd group of companies.
Terms and Conditions
These govern the sale and supply of goods by Capital Play Limited to you. Each order placed by you will constitute a contract between you and Capital Play Ltd in accordance with these terms and conditions to the exclusion of all other terms and conditions.
Specification of Goods
The goods are materially in accordance with the description given in this website but you must select the appropriate [size]/[model]/[colour]/[number]/[any other classification] when placing your order.
Dimensions are approximate and rounded.
Acceptance of Order
All goods are subject to availability and an order will not constitute an agreement on our part to sell goods to you until it is accepted by us. You will be notified of our acceptance as soon as reasonably possible after your order has been received.
Prices and Payment
The prices of the goods are as specified on our site. Prices may change and the applicable price is that shown on the day which your order is placed. All prices are exclusive of VAT, our VAT registration number is 805579412.
We do not refund the VAT element of the price to customers in the Channel Islands. Shipping prices have been reduced to compensate for this.
We will endeavor to notify you in the confirmation of your order of the approximate date of delivery of the goods which will be made to the address shown in your order. Unless we are notified by email or otherwise in writing within 7 days of the date of delivery of the goods they will be deemed to have been received by you undamaged and in good order.
Your Right to Cancel
You have the right to cancel your order in respect of each and every item of the goods within 14 days of the date of delivery of the order to you. To cancel your order you should notify us within that period and then, at your own cost, return the goods to us at the address given at the end of these Terms and Conditions as soon as reasonably possible. Please note that goods must be returned unopened, complete and undamaged with all accessories and instructions. The original packaging must be returned in a reasonable condition.
Please note that your right to cancel does NOT apply to special order,custom made or bespoke products such as wooden climbing frames and in-ground trampolines.
We give you the warranty that all the goods will, in all material respects, comply with the description given of them on our site and that they will be of satisfactory quality and fit for the purpose for which they are indicated on our site.
Capital Play Ltd take great care to ensure that all items that we sell are of high quality. Should you be in any way justifiably unhappy with our goods you can, upon giving us an explanation of your complaint, return the goods to us in exchange for a refund of the purchase price provided that each item of the goods is returned in perfect condition ie unused within ten days of the delivery of the goods to you. Your rights against us shall be limited to your rights to the return of your money. This does not affect your statutory rights.Please note that your right to cancel does NOT apply to special order,custom made or bespoke products such as wooden climbing frames and in-ground trampolines.
Intellectual Property Rights
All material on this site is covered by international copyright laws and treaties. Accordingly you should not copy, reproduce or re transmit any material from this site apart from downloading the order form or other pages for your own personal use.
Privacy and Email Communication
Your privacy and the security of your personal information is our highest priority. We aim to provide you with the best online shopping experience possible. In order to achieve this and facilitate the provision of our products and services, it is necessary for us to collect some personal information about you. We collect personal information about you when you register to use this website and place an order with us, however your personal information will never be divulged to any third parties without your express permission.
Capital Play Ltd will only send you marketing emails if you opt in on this website.
You can unsubscribe on any email in the footer or alternatively in the 'my account' section of the website.
All notices shall be given to us: By post: Capital Play Ltd. Units 2 and 3 Higher Park Farm, Halebourne Lane, Chobham, Surrey, GU24 8SL.
By e-mail: firstname.lastname@example.org All notices shall be given to you at either the e-mail or the postal address you provide on your order form.
Notice will be deemed received when an e-mail is received in full (or on the next business day if it is received on a weekend or during a public holiday) or 3 days after the date of posting.